The new IRS website for checking the status of your stimulus payment is struggling to keep up with demand and experiencing issues

  • An IRS website for Americans to check the status of their coronavirus stimulus payments launched Wednesday.
  • However, the site appeared to experience issues as people began to check the status of their checks.
  • Some users reported slow load times, while others said their status wasn’t available even though they had filed taxes in recent years.
  • US banks also experienced issues on Wednesday as an influx of users logged on to check on their payments. 
  • Visit Business Insider’s homepage for more stories.

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The Internal Revenue Service’s website for Americans to check the status of their coronavirus relief payments appeared to struggle to keep up on its first day of operation on Wednesday.

“Due to high demand, you may have to wait longer than usual to access this site,” the agency’s website said. “We appreciate your patience.”

People lambasted the site on Twitter, and some said they were not able to access the site at all.

—Mike Murphy(@mcwm) April 15, 2020

Down Detector, a website that tracks website outages, showed several reports of problems with IRS.gov on Wednesday. Business Insider was eventually able to access the site after a significant wait.

Other people who were able to load the website and input their information said their payment status was not available even though they had filed federal taxes in recent years.

The program is supposed to use the latest tax information available — if someone hasn’t filed their 2019 taxes yet, the agency will use the information on file from 2018.

—Jeff Munoz(@h0rdes) April 15, 2020

—Jason Andrew Hale✨👑(@EchoesFromAbove) April 15, 2020

—☥(@NaeCortez) April 15, 2020

“No additional action is needed by taxpayers who have already filed their tax returns this year for 2019. The IRS will use this information to calculate the payment amount,” the agency said. No action is required for those who filed a 2018 return either.

—Not the Weed Man 420(@NtTheWeedman420) April 15, 2020

For people who don’t normally file tax returns, the IRS has a form to provide payment information.

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Graham Rapier

Associate editor, business news

Graham Rapier is an associate editor for business news at Insider. Graham was most recently a transportation reporter, covering Uber, Lyft, Bird, Lime, Amtrak, and other mobility companies for, for Business Insider’s transportation desk. Prior to that he reported for Markets Insider. Get in touch via email at grapier(at)businessinsider.com (preferred) or grapier(at)protonmail.com (encrypted). Follow him on twitter at @g_rapier.If you have a sensitive story or news tip to share , you can also get in touch via the Signal encrypted messenger app at 646-376-6102. (No calls, please). 

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